The Importance of Listening to Discover the Real Problem

What are your listening skills like?

Listening

2 ears

I sometimes watch  people talking to each other about an issue and get the impression that they are attempting to solve it in the same old, same old -yawn – way. And that’s because neither of them have been REALLY listening to each other. And , in the end, the conversation goes nowhere.

Watch the video and have a think about the scenarios below.

Have a think about the different responses to this question:

  1. I just can’t grow my business. Have you thought of taking a partner on? How about networking here? well you just need a VA. I had that problem once and this is what I did …………………………. Does that help the person? Probably not as theyve probably heard the same things and even tried them before.
  2. I just can’t grow my business. Tell me more. Every time I push forward this littel voice pops up in my head and says – You’re just not good enough. I’m getting annoyed with it now. The next question could be   – When did you decide that? Well, probably when my teacher told me I’d never  amount to much.

Hear the difference? The conversation then goes in a very different direction and the person who thinks they can’t grow their business has a ight bulb moment, someone who understands and a potential solution – just because the person listened.

So the next time you have a conversation with someone who has a challenge, problem or conflict, make sure you use your listening skills.

If you want to learn these skills, get in touch as my NLP Training courses teaches  you them.

If no-one is listening to you, get in touch as I’m a good listener and I get to the root cause of the problem really quickly and then help you to solve it.

See you next week.

Dr Bridget – My ears are always open  so that I can help you

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