Communication Challenges – understanding them
One of the ways in which we all differ is in the way that we communicate and this can cause challenges in relationships, actions that we take and our understanding of other people.
One of the filters that we use to deal with the vast amount of information coming into our senses are called metaprogrammes, of which there are 18. They may sound complicated but they aren’t and its simply a question of you understanding where you are on the scale of each.
The one that I am going to talk about today is whether people are literal or inferential speakers. So literal speakers are very direct and say exactly what they think and are specific about what they want.
Inferential speakers are very keen not to upset people and therefore tend to hint, imply and “go around the houses” when they speak. Inferential speaker might say ” Do you want a mint?” and literal speakers might say “You need to brush your teeth”. Inferential speakers might say ” Do you think we should look at other holidays” and a literal speaker would say ” I don’t want to go there”
The problem and challenge for inferential speakers is that they bend over backwards to not offend people and, in doing so, fail to get their message across and end up feeling frustrated or misunderstood. If you are a literal speaker, then people may get upset by your straight forwardness.
Watch the video below and ask yourself which you are.
You could ask other people what they think or simply observe people’s reactions to what you say. Then you can decide whether to adapt your communication – after all, the meaning of your communication is the results that you get.
If you are interested in the differences between people and would like to learn more about effective communication, have a look at my NLP Practitioner course and contact me to find out when the next courses are.
Happy communicating and catch up next week.